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Marcus Perera

Remote Services Lead, APAC

Marcus Perera

My role at Waterstons is...

As the Remote Services Lead for Waterstons ANZ, overseeing our Service Desk and Network Operations Centre; my day-to-day consists of leading our operational team to deliver exceptional services and solutions. Our valued clients can be assured they will always receive a friendly and receptive ear when they call and of course, brilliant problem-solving that’ll have you back up and running in no time.

Unofficially, my role in the Sydney office is also office DJ, creating a good atmosphere in the office with great tunes is something I and the team very much enjoy. I’m equally passionate about good snacks, so our kitchen is always stocked with treats.  

My life away from work is...

I’ve recently returned from a trip to the UK to visit and connect with the Waterstons team which was fantastic! This trip ignited a newfound love to travelling and I look forward to challenging myself on new trips like Everest Base Camp and other off-beat experiences.

I also regularly donate blood and am very close to my hundredth donation. Being a blood donor is extremely important to me and I enjoy being able to contribute to this essential service.

I’ll be with you when...

I will be present from your first day of partnership with Waterstons and throughout your journey. Even though you may not speak to me directly each time, I am always in the background supporting and guiding the team.  

If you do require additional support, a second opinion or you might have an operational query, I am always reachable during my workday. I thoroughly enjoy hearing from our clients, so never hesitate to reach out!

My sector strengths are...

Technology Solutions & Consulting: As I lead my team, it is my responsibility to have a broad and varied range of capabilities, so I can effectively lead and work with my team to create exceptional solutions.